Privacy policy
Keepsake Quilting takes your privacy seriously. Please read the following to learn more about our privacy policy.
Contact Information
Telephone: 1-800-525-8086
International customers: Dial the U.S. international access code, then 1-603-253-8731
Email: customerservice@keepsakequilting.com
Mail: 505 Aztec Dr, Archdale NC 27263
Website Address: www.keepsakequilting.com
Information Collected
Our web server automatically recognizes and records IP Address. We collect information volunteered by the customer, such as survey information, sweepstakes and/or site registrations. In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
Cookies
We use third parties to improve our ability to identify visitors to our website. As part of this service, we may make available identifiers to these third parties including our visitors’ IP addresses, cookies, and hashed versions of email addresses captured from your visit. We, and third parties, use this data to obtain more information about our visitors and reach out to them through other channels, such as email and/or direct mail. You have the right to opt-out of this activity. To opt-out, please follow the instructions in the do not sell or share my information page.
Use of Information
The information we collect is used for internal review, tracking, or contacting and is then archived for future reference. It is used to improve the quality of our website content and user friendliness for a better user experience.
Sensitive Information
We will redirect the user to a secure page either on our site or to a trusted third party before transferring or receiving sensitive data. This information may include credit card or banking information, addresses, or other sensitive information.
Emails
Customers may discontinue receipt of emails by clicking the Unsubscribe link, which is at the bottom of all emails.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at any time in the future, we will post the policy changes to our website and provide the ability to opt out of these new uses.
SMS
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
Third-Party Data Sharing
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Security
Your online security is important to us. That is why we do everything possible to protect the confidentiality and security of all your information. Our PCI (Payment Card Industry) compliance program is managed by ControlScan, an Approved Scanning Vendor (ASV) by the PCI Council, who is a leading provider of PCI security solutions. While we do everything we can to keep your information safe, any information transferred through the internet cannot be 100% guaranteed secure.
To help maintain the safety of your information and to ensure others can’t access your account, we urge you to keep your password private and to remember to log out of your account and close your browser window when you have finished your visit with us, especially when using a public computer. Also remember never to send your credit card or private information via email, which is not a secure form of communication.
If you feel that this site is not following its stated information policy or have questions about our policy, you may contact us at the above addresses.